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Metlife gets closer to customers with cognitive help from IBM By using IBM Watson® to help them accomplish daunting tasks like analyzing the flow of claims data, Met Life is gaining an improved ability to compete, lead and win in the marketplace.Transforming data into actionable insights Camposol is Peru’s leading agro-industrial company.
Automation burns up inefficiencies for fire and security company IBM Services helped a large fire and security company automate their manual bank reconciliation process using robotic and Watson™ technologies, resulting in a 20% increase in productivity and almost 80% better accuracy.
Written Case Analysis IBM Salient Case Facts at a Glance: John Akers became the CEO of IBM in 1985.
Threat of New Entrants: Entry was easy in the industry due to its huge potential.
However, the major market share was held only by a few players.
IBM was perceived as a ruthless giant with tremendous growth.
Naturally, it was singled out for criticism by the entire industry and the government.
To help unify operations and harvest fresh business insights, it engaged IBM Services to transform their business by optimizing advanced SAP ERP and SAP HANA solutions.
Ferrovial wanted a collaborative way of working between building modelling processes and enterprise asset management systems.
· IBM also did not appreciate that software was becoming more important than hardware in the light of the IT revolution. The major policy initiatives that he launched included a decision not to split up the company but to make it even more closely linked, concentrate on networking and minimizing bureaucracy.
Under his leadership, IBM's earnings showed a remarkable turnaround in the next two years after registering a huge loss in 1993.