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How would you approach this so you still met the deadline?Answer: Stop what you are doing and evaluate the mistake.Managers would far rather employ a member of staff who can take action to resolve a problem than someone who doesn't act and relies on someone else to think of a solution.
When problems do occur, employees are expected to use their initiative and develop suitable solutions to avoid the situation escalating into something more serious.
There are many situations where problems could present themselves in the workplace, from a client concern through to assisting a technical team resolve a website or database error.
Strong problem-solving skills can be hugely beneficial for your career.
In every sector, problems are inevitable and will arise in one form or another as you go about your day-to-day duties.
This could be rearranging the time of your interview or sending an email without attaching something important.
Both of these - even if they are unintentional - could be used as a way to assess how you approach something that is unforeseen.
For example, how you would deal with a colleague who was relying on you to do all of the work or falling short of a target.
Although these aren't questions as such, they may be used by some recruiters to see how you handle unexpected changes.
Employers may base problem solving questions around three main areas: Some employers believe that the way you approached a situation in the past is a good indicator of how you will approach a challenging situation in the future.
Therefore the best way to understand how someone would respond to a specific scenario is to ask a question such as 'explain an occasion when…’ As the employer wants to assess your problem solving skills, they may ask you to outline a situation where something went wrong and what happened.